eCommerce Website Development

We can do both. Some clients desire a branded, custom developed website and other prefer an existing theme.  We have the team and capabilities to service both clients.

Yes, our websites are responsive. This means they flow from large desktop screens to mid-size tablets and down to the smaller smartphone screens.

Yes, you will be providing us with the product details, all the business requirements for taxes, shipping, etc.  Additionally, the content (text, images and/or multimedia files) for pages, policies and more.

We work to provide fully accurate quotes upfront. Additional costs outside of the project quote for all sites include:

• Domain Name
• Website Hosting (ours is included in our WordPress Support Packages)
• SSL Certificate
• WordPress Support Services

Additionally, there can be unexpected fees.  If there are changes in the project scope or a premium plugin fits a requirement that wasn’t part of discovery, those are additionally fees.

Website design fee schedules are 50% – 25% – 25%. Half of the payment is due with a signed contract; a quarter is due upon approval of the design or theme, and the final quarter is due before the site goes live.

The process is easy.  You are part of it every step of the way, and we give you advice, directions, and answering questions throughout the whole process. Check out our full website development process here.

Of course, the timelines for website builds depends on a few variables:

1. Rate of design approvals,
2. Getting all the content in for the build,
3. Size of the site, and
4. Added functionality or custom development.

A custom website design project with up to ten-pages that has approved designs and all the content can take 6-8 weeks.

In our contract, we assign full copyright of your website to you upon receipt of the final payment. This assignment gives you complete ownership of your website.

The website’s address is also known as a “domain” or “url.”  Domains are not purchased once.  You register for your chosen and available website address for an annual fee.  You can register for your domain here for a nominal annual fee.

This is a great question that every website owner should ask!

Since most websites are developed with a database (i.e., WordPress, Joomla, Drupal, etc.), they can be targets to hackers.

Please note: hackers rarely attack websites because:

1. of the nature of the business,
2. the owner or people involved in the business, or
3. pretty much anything that has to do with the business.

Websites get hacked mostly for the website’s resources, which include the mail server, the site’s host server, and any stored data in a database.  For this reason,

1. We do not allow any websites to use our hosting that contains highly sensitive data (credit cards, date of births, health records, social security numbers, etc.), and
2. Anyone is susceptible to being hacked – it’s not personal.

To keep your website secure: all updates to plugins and the CMS (content management system) itself (i.e., WordPress, Joomla, Drupal) regularly.  Install security plugins and schedule regular backups of your website (daily, weekly, monthly).  You should have website monitoring, too, to detect downtime.

We have “WordPress Support Service” packages. These packages include backups of the WordPress core, themes and plugins plus updates of all regularly.  Websites hosted on our servers are required to have this service.

It used to be the answer was “it depends.”  But today, every website needs an SSL Certificate if they want to meet Google’s new standards as they “aim for a more secure internet.”  Since most people online are using Google’s browser, Chrome, they have set the rules for the SSL Certificate requirements. It is visible when a website has an SSL installed, next to your website’s address in the location bar, it will show a lock that lets the visitors know it’s secure:

If you  don’t have a certificate your visitors will see ‘Not Secure’ next to the website’s address:

Therefore, the answer now is, “yes, you need an SSL Certificate.” It is an annual fee.  We sell and install the certificates for our clients.

No, SEO services is not included in our website development. It is our opinion that adding this service during a build tends to rush through the process of proper keyword research. Most web designers just toss in whatever keywords the clients want.  We don’t want to do SEO work quickly and give a misconception that the on-site keywords will be all a website needs to rank.

If you or your marketing professional have metadata or alt tags to include during the build, we will be glad to add it in for you. It should also already be part of your content.

Yes, we will schedule a video conference to give you a tour and training on how to update your website (add/edit/delete). This will be recorded and delivered upon completion. Additionally, we are available for up to 30-days for any oversight fixes at no additional cost. After that, we are still available either through our Webmaster Services – Monthly Retainer or for a quoted fee.

We do have monthly retainer packages available. We have packages for everyone’s needs. How much or little you need us, there is a no contract, monthly retainer package right for you.

Yes, that’s the beauty of Woocommerce. Whether you have 50, 100, or more products, Woocommerce can grow with you.

Woocommerce can handle per product shipping options.

Because banking access is a requirement for setting up payment processor accounts, we are not able to do this for you. It is an easy process that we will gladly give guidance on if needed.

No, for security purposes, we do not allow any sensitive customer data stored on our servers. Many payment providers can process payments on-site without storing the data in the database.