Should I Pay for Website Help Monthly, Hourly, or Per Project?

TL;DR

  • Monthly works best if you need changes most months. It costs less per hour, with no surprise bills.
  • Hourly works for a rare one-off fix.
  • Per project works for a defined job, like a new website, with a fixed quote.
  • Website care is separate. Updates, backups, and security belong on a support plan, however you pay for changes.

Three Ways to Pay for Website Help

  • Monthly (Webmaster Retainer): a set block of hours each month for your website requests. No contract.
  • Hourly (one-off): a single job billed at our regular hourly rate.
  • Per project: a fixed quote and a signed proposal for a defined job, like a new website.

Which One Fits Your Business?

  • Choose monthly if you send changes most months, or you have a backlog to clear.
  • Choose hourly if you rarely need changes. If you need help even every few months, a one-hour monthly plan usually costs less.
  • Choose a project if the work has a clear start and finish.

Why Monthly Usually Costs Less

As we tell clients, “The more hours each month, the better the hourly rate.”

  • Lower hourly rate. Retainer hours cost less than our regular hourly rate, and the rate drops as your plan grows.
  • No surprise bills. You know your cost each month, and we tell you before you go over your hours.
  • Flexible. There’s no contract, so you can adjust the plans as your needs change.

The details are in How Do Webmaster Retainer Hours Work?

What Webmaster For Hire Recommends

  • Use a retainer for ongoing changes. It’s the lowest cost per hour.
  • Get a proposal for big jobs. A new website or a major new feature gets a written proposal with the price and scope spelled out.
  • Keep your site on a support plan. Content changes and website care are two different jobs. See What’s Included in a WordPress Support Plan or Webmaster Retainer?

:: Common Questions ::

Do I Need a Support Plan If I Pay for Changes as I Go?

Yes. Paying as you go covers changes. A support plan covers updates, backups, and security, which your site needs whether or not you change it.

Can I Switch Between Options?

Yes. Retainer plans are month to month, so you can move up, move down, or cancel before your next renewal.

Is There a Minimum Charge for One-Off Work?

See How Much Do Website Changes Cost, and Is There a Minimum Charge?

Not Sure Which Option Fits?

Request a consultation, or compare plans on our Webmaster Retainer page.

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