What Does a Webmaster Do for a Small Business?

TL;DR

  • A webmaster keeps your website running, secure, and current. That covers the technical side and the content side.
  • You don’t need to be technical. You email what you want done, and it gets done.
  • A good webmaster also catches problems you didn’t ask about. Things like accessibility gaps, hosting limits, and lapsed licenses.
  • Webmaster For Hire recommends keeping the technical care on a monthly plan and using a retainer (a set number of monthly hours) for content changes.

What a Webmaster Handles

A webmaster is the person responsible for your website after it’s built. For a small business, that usually means three kinds of work:

  • The technical side. Hosting (where your website’s files are stored), WordPress and plugin updates, backups, security monitoring, and fixing whatever breaks.
  • The content side. Adding pages, photos, news, events, and products, and changing text when your business changes.
  • The watching side. Spotting trouble before it costs you, like a premium license that stopped renewing, a hosting plan running out of space, or a page that fails accessibility rules.

How Working With Webmaster For Hire Works

  1. You email what you want done. Plain English is fine. No technical terms needed.
  2. We plan it, build it, and test it.
  3. We let you know when it’s live. We typically complete requests within 8 business days, and often faster.

One rule we don’t break: we never take a website live on a Friday. If something goes wrong, nobody wants to spend the weekend fixing it.

Can I Work With a Webmaster If I’m Not Technical?

Yes. You don’t need to know what a plugin or a server is. You tell us what you want your website to do, and we handle the how.

When something needs explaining, we send a screen recording (a short video of our screen, with us talking you through it). You can watch it whenever it suits you.

We work with clients as little or as much as they need us and have plans to meet most needs.

What Webmaster For Hire Recommends

:: Common Questions ::

Can Website Problems Be Fixed Remotely?

Yes. All of our website work is done remotely. Some hosting plans limit what an outside webmaster can change. When that happens, we work through your hosting company’s support team to get it fixed.

Do I Have to Learn WordPress?

No. Some owners like to make their own text and photo changes, and we’re happy to show you how. Others never log in at all. See Should I Edit My Website Myself or Have My Webmaster Do It?

Ready to Hand Off Your Website?

See what’s covered in our WordPress Support Services and Webmaster Retainer plans, or request a consultation to talk through your website.

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