To keep the customer coming back, your online store should be accessible. Their experience should be pleasant. Products should be highlighted in a way that sells. The buying process should be simple. If the store gives users a hard time, they will drop whatever brought them to you and leave.
Our Usability Audit Service will help you evaluate your store’s performance in regards to the customer experience. The audit is based on a benchmark for best e-commerce practices.
Things you can expect from our audit
Webmaster for Hire gives you a thorough analysis that you can use to gauge the usability of your store. This involves:
- an extensive explanation of the audit results
- an analysis of micro interactions
- an analysis of the store’s user friendliness
- a summary of our findings
- suggestions for practical and simple solutions