To keep the customer coming back, your online store should be accessible. Their experience should be pleasant. Products should be highlighted in a way that sells. The buying process should be simple. If the store gives users a hard time, they will drop whatever brought them to you and leave.
Our Usability Audit Service will help you evaluate your store’s performance in regards to the customer experience. The audit is based on a benchmark for best e-commerce practices.
Things you can expect from our audit
Webmaster for Hire gives you a thorough analysis that you can use to gauge the usability of your store. This involves:
- an extensive explanation of the audit results
- an analysis of micro interactions
- an analysis of the store’s user friendliness
- a summary of our findings
- suggestions for practical and simple solutions
What makes us a different company from the rest?
All our audits are hand-made. We steer clear of automation software which may at times be unreliable. Audits are unique to each client. Our goal is to identify usability problems and create tailor-made solutions for your unique business.
Our forte is building online stores that thrive using Magento Community and Magento Enterprise platforms. If you already have a store up and running, allow us to improve its performance and maximize sales. If you would like to have a Usability Audit done, contact us and we will be glad to assist you.